Open Door Program hosting information session for non-profit and private organizations

The City will be hosting the Open Door Program’s information session for non-profit and private organizations on March 28th, from 8:30 to 10:30 a.m., at Metro Hall, 55 John Street, Room 308.

More information on the program and the call for application is available at

Final- OpenDoorProgramPoster-page-001

Attention Landlords! Landlord connect hosting networking event

On March 29, Landlord Connect is hosting a networking event for private market landlords, property managers and housing professionals. This event is open to all Toronto landlords at no cost and is organized by Landlord Connect, a program of East York East Toronto Family Resources that seeks to connect landlords with affordable units to housing workers in order to create more housing opportunities for low-income people and people exiting homelessness in Toronto. Please register by clicking here. Networking event-page-001

City looks for TCH Tenants to voice Concerns

tenantsfirsttenantsfirst2Translated copies of this material are available upon request. Please call 416-338-5716.

 የተተረጎሙ ቅጂዎች ጥያቄ ላይ ይገኛሉ. 416-338-5716 ይደውሉ.متوفرة عند الطلب نسخ مترجمة. يرجى الاتصال 416 – 338 – 5716 .

অনুবাদকৃত কপি অনুররারের পিপিরত িাওযা যায. 416-338-5716 কল করুন.


نسخه ترجمه شده قابل ساخت می باشد.

لطفا 416 – 338 – 5716 تماس بگیريد.

Des copies traduites sont disponibles sur demande. Veuillez téléphoner au 416-338-5716. Μεταφρασμένα αντίγραφα είναι διαθέσιμα κατόπιν αιτήματος. Παρακαλώ καλέστε 416-338-5716.

અનુવાદ નકલો વવનંતી પર ઉપલબ્ધ છે. 416-338-5716 કૉલ કરો.

Traduzioni di copie sono disponibili su richiesta. Siete pregati di telefonare al 416-338-5716. 번역 된 사본은 요청시 제공됩니다. 416-338-5716 번으로 전화하십시오.

Tłumaczone kopie są dostępne na życzenie. Zadzwoń 416-338-5716. Cópias traduzidas estão disponíveis mediante pedido. É favor telefonar para 416-338-5716.

Переведенные копии предоставляются по запросу. Пожалуйста, звоните 416-338-5716. Waxaa la heli karaa koobiyo turjuman haddii la codsado. Fadlan wac 416-338-5716.

ம ொழிமெயர்க்கப்ெட்ட ெிரதிகள் ககொரிக்ககயின் கெரில் கிகடக்கும். 416-338-5716 கூப்ெிடுங்கள்

Wo srɛ a, wo nsa bɛka nea y’akyerɛ aseɛ no bi. Yɛsrɛ sɛ frɛ 416-338-5716.

Bản dịch được cung cấp theo yêu cầu. Xin vui lòng gọi 416-338-5716.

New $500 monthly housing allowance for survivors of domestic violence


The City of Toronto is participating in Survivors of Domestic Violence – Toronto Portable Housing Allowance Program. On behalf of the Province, the City is providing a $500 monthly housing allowance to help about 320 qualified Toronto households make their rent more affordable. In addition to this allowance, households living in a shelter or transitional housing may be eligible for a one-time payment of up to $2,500 to cover costs for first and last month’s rent.

Funding is available to March 31, 2018.

To be eligible, households must

  • currently live in Toronto
  • meet Rent-Geared-to-Income eligibility
  • have been approved for the Special Priority Housing Category by Housing Connections
  • have established a new address and are permanently separated from the abuser, or are in a shelter, transitional or temporary housing, or reside with their abuser and plan to separate from them

Starting January 2017, agencies with eligible clients can refer them to Housing Connections. There are about 320 allowances available. This allowance is paid to the tenant, not the landlord.

Applications will continue to be accepted until all allowances are allocated.

Applications will be reviewed to determine if basic eligibility criteria are met, as outlined in the Frequently Asked Questions. Housing Connections will mail an application to eligible households. Completed applications must be returned immediately to activate the housing benefit.

During the first six months of the program, the household application will be inactive on the centralized waiting list. To reactive the application and to appear on the centralized waiting list, a request must be made in writing.

How to apply

If you are in a shelter or transitional housing or receiving support services, connect with your housing worker or support person to complete the referral process. If you are no longer in contact with a worker, Housing Connections is available, Tuesdays and Thursdays from 8:30 am–12 pm to provide assistance and answer questions.

Anyone thinking they may qualify or wanting more information can contact Housing Connections.

  • 416-397-7400
  • Visit Housing Connections at 176 Elm Street or a housing help centre

There are more housing allowances coming. Make sure your contact information with Housing Connections is up to date!

The Countdown is ON!


It’s time once again to join Co-founders Michael Thompson and Vincent Gasparro with other Project Engagement volunteers to assemble nutritious Christmas food boxes for families in need. Last year, thanks to the contributions of more than 50 businesses and the help of a dedicated army of volunteers, EMS, Toronto Fire and Toronto Police we were able to provide food, clothing and household supplies to more than 350 desperately poor families. The food boxes we delivered brought these families vital relief and comfort through the holidays.

The families selected for this year’s holiday program were brought to our attention by our community volunteers, and through our own community needs assessment. By providing a few hours of your time to help out, you will make celebrating the holiday season and surviving through the winter a bit easier for hundreds of families in need.

Last year, more than 200 people volunteered to help assemble the Christmas boxes. This year, with the number of families served by the program increasing, we need even more volunteers. This is a one day event,and we will be grateful for any time that you can provide.

*Students may use this community involvement towards their mandatory 40 hours of community service.

Date: Thursday, December 22nd beginning at 7:00 to 7:30 am when our turkeys arrive. Come hungry and enjoy a free volunteer breakfast. After breakfast, our food box assembly line goes into action.

Location:Ellesmere Community Centre – 20 Canadian Road (Warden and Ellesmere Road)

Please let us know if you can join us!

Thank you from the Project Engagement Team! Find out more here, and follow Project Engagement on Twitter and Facebook.

Winter is Coming…

It’s that time of the year again – winter!

A Canadian winter can sometimes mean a lot of snow, and the City of Toronto is ready.

Here are a few things that you can expect as we gear up for another winter in Toronto.

Prior to the onset of a storm, Transportation Services will be applying a layer of salt brine to hills and bridges throughout the city.  The application of salt brine is intended to prevent the snow from bonding to the pavement and to make it easier to plow the snow to the side of the road.

As soon as the snow begins, Transportation Services sends out its fleet of salt trucks to the expressways and main roads.  Local roads and laneways are salted soon after this.  When two centimeters of snow has accumulated then plowing will begin on the expressways and, when five centimeters has accumulated, plowing will begin on the main roads. Plowing on the expressways and main roads will continue until the operation is complete.

When the snow stops and if the snow accumulation reaches eight centimeters, local road plowing will begin.  Plowing on the local roads is usually completed between 14-16 hours after the snow stops falling. During this time, snow service requests will not be taken by 311.  Residents are also asked not to call 311 during the storm to ask when their street will be plowed.  Residents should call 311 to report urgent winter related calls only.

After clearing ice and snow from some bike lanes as part of a pilot project for the past three years, the City has identified a priority network of bike lanes and cycle tracks in the downtown core that will receive enhanced winter maintenance this winter, including snow plowing and salting to improve safety for cyclists.

The City will only open driveway windrows wherever it is mechanically possible to do so after eight centimeters of snow has fallen. Typically, driveway windrows are opened between one and two hours of the road being plowed.  The service is meant to only open up a width of about three metres – not the full width of the driveway.

The City will clear snow from sidewalks on roads with high pedestrian traffic and on bus routes where it is mechanically possible to do so after two centimetres of snow has fallen and the remaining roads after eight centimetres have fallen. In the central core of the city, property owners are required to clear their sidewalks of snow 12 hours after a storm has taken place. To learn more about sidewalk snow clearing in Toronto and to view a map of the areas where the service is provided, click on

If you need more information about the city’s plans for snow clearing, visit

And, the City of Toronto has created a webpage that enables residents to see the location of city plows, sidewalk plows and salt trucks and when their street was serviced by the city’s winter operations crews.

The new webpage uses Global Positioning Systems (GPS) installed on plows and salt trucks to determine when a road was serviced by crews, by using a colour coded system. If a road was serviced within the last four hours, then the road is shown with a green line. If a road was serviced within the last four to 12 hours, the road will be shown with a blue line and if serviced between 12 -24 hours, then the colour would be red.

The webpage can be accessed at

Here’s an important tip about shoveling snow.  Please don’t push snow back onto the road.  It’s against the law, hampers snow clearing efforts and is very dangerous for motorists.

Winter, and the snow that comes with it, is a part of what makes us Canadians.  By working together, we can make sure that Toronto continues to be a safe and accessible city in which to live, work and play.